Main Content
3x4-support-cover.jpg
Support

How can we help you today?

Can I get dedicated internet for my business?

Yes. Our Professional Internet is designed for businesses with mission critical connectivity needs who require IP flexibility and service-level agreements not available with Small Business Internet. To learn more schedule your free business technology assessment or call 423-648-1500.

Was this information useful?

Related FAQs

Yes. Our Professional Internet is designed for businesses with mission critical connectivity needs who require IP flexibility and service-level agreements not available with Small Business Internet. To learn more schedule your free business technology assessment or call 423-648-1500.

EPB Hosted Camera is an enterprise-class, self-monitoring video solution. It’s a cloud-based video monitoring system that lets you view live and recorded video from your laptop, tablet, or smartphone, so you know you have constant visibility of your business, and peace of mind that your operations are running smoothly, wherever you are. The service is installed, supported, and maintained by EPB 24/7/365 days a year.

Yes. You can establish alerts based on activity and they can be sent to you via text or email.

Yes. All recordings can be downloaded and saved to a local drive or cloud storage solution of your choice.

Yes. Motion Detection is available on all EPB Hosted Camera options.

No. The monthly recurring cost covers the equipment lease and all costs associated with maintenance, access to the software, firmware/software updates, support (on phone or at your business), trouble issues, and equipment upgrades.

Smart Net Plus for Business is a complete turnkey service, where EPB Tech Pros:

    • Professionally-install a Wi-Fi 6e router (& one access point if needed)
    • Setup and optimize the network for peak performance in every corner
    • Educate the customer on setting up secure networks via the WorkPass app
    • Assist customers in connecting wireless devices, if requested
    • Provide 24/7/365 expert local technical support

For other questions, get in touch with us

LOADING