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Where can I find commercial energy rates that determine my business’ energy bill?

Try the steps below to resolve your issue.

Our current commercial energy rates can be found here. The current Total Monthly Fuel Cost Adjustment used to help determine your energy bills this month can be found by clicking here

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Our current commercial energy rates can be found here. The current Total Monthly Fuel Cost Adjustment used to help determine your energy bills this month can be found by clicking here

The home you build should meet the minimum requirements as outlined by the IRS here. An EPB Energy Pro will perform a site visit at your completed home to perform a HERS rating and then send the results off to a third-party certifier for verification. For a fee of $350, we’ll also provide you with this documentation to file with the IRS for the tax credit. You’ll need to complete the necessary forms and documentation and have your home certified.

Residential customers may request to be billed on one of four optional dates each month. To choose a due date that’s right for you, call us at 423-648-1372.

Business customers can call 423-648-1500 to speak with a business account representative about options available to you.

By default, customers receive a simplified bill, showing the amount of electricity used and amount of payment they owe. However, we also offer a detailed bill with a breakdown of costs, including TVA’s current adjustment for the cost of fuel to generate energy.

To start receiving detailed bills, please call us at 423-648-1372.

EPB encourages all customers to enroll in paperless billing. When you do, you will receive a one-time $10 credit per account. To switch to paperless billing, please click here or call 423-648-1372.

Please call (423) 648-1372 and an EPB representative will be happy to help you.

For other questions, get in touch with us

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