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Do I have to login every time I access Fi TV?

No. Just log in to the Fi TV app one time on each TV and device. After that, it remembers you – just like Netflix or Hulu.

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Related FAQs

You can start most shows over from the beginning with the click of a button at any time while they are airing.

Watch this helpful video for more information.

The EPB Fi TV app includes 6 streams standard (more than any other provider) – but you can also purchase up to four additional streams at $2.50 each per month, for a total of up to 10 streams.

Order or upgrade Fi TV today.

EPB will replace a device at no cost at any time for as long as you are renting the device. You will just need to return the original device. If you have EPB Smart Network, a technician will deliver and set up a new device for you, and return your original device at no additional charge.

Call 423-648-1372 anytime day or night and an EPB representative will be happy to help.

You can use the voice control on applicable device remotes (like Amazon Fire TV Stick and Apple TV) to search for programs by title within Fi TV's “search” screen. If your streaming device remote has voice control, then all standard commands associated with that device will work as usual.

Order Fi TV now.

To access your complete Fi TV channel list and to watch live TV, you must be connected to your home’s WiFi network. However, you can watch on demand content and DVR recordings away from your home’s WiFi network.

If there is an upcoming program you want to make sure you can watch on the go, we suggest you set it up to record on your DVR, and then you can watch it virtually “live” as it’s being “recorded.” Watch this helpful video for more information.

Your regular data restrictions and fees from your cellular provider apply.

No. Just log in to the Fi TV app one time on each TV and device. After that, it remembers you – just like Netflix or Hulu.

For other questions, get in touch with us

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