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Why do my lights sometimes blink during a storm?

When your lights blink, that is likely the Smart Grid rerouting power to your location to prevent a power outage. Smart switches immediately detect an outage at your property and deliver power from a separate power source.

Learn more about the Smart Grid on the MyEPB app by selecting "About the Smart Grid" on the home screen.

Download the MyEPB app.

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Yes. Low-watt LED light bulbs use 75% less energy than standard incandescent light bulbs and last up to ten times longer. Installing them in just five of your most frequently used light fixtures can save over $65 a year in energy costs. And, turning off all unnecessary lights saves even more.

When your lights blink, that is likely the Smart Grid rerouting power to your location to prevent a power outage. Smart switches immediately detect an outage at your property and deliver power from a separate power source.

Learn more about the Smart Grid on the MyEPB app by selecting "About the Smart Grid" on the home screen.

Download the MyEPB app.

EPB's Automated Grid consists of thousands of computers, sensors and switches which capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Automated Grid.

We highly recommend starting the process with a free EPB Energy Pros℠ Home Energy Checkup to understand which improvements will give you the greatest energy savings. Once you’ve identified a qualifying home energy improvement project, you’ll choose an approved contractor from the EPB & TVA Quality Contractor Network. Only contractors in this network are approved to help you claim rebates. After your contractor completes your project, you will receive an email from MyTVA@MyTVA.com with instructions on how to receive your rebate. You will also be given the option to schedule a FREE EPB Energy Pros℠ Quality Assurance Checkup where we will ensure your contractor’s work meets specifications to help you achieve maximum energy savings.

Your rebate will not be affected by the outcome of a Quality Assurance Checkup and you will receive your rebate after submitting your information through the link provided in the MyTVA email. Your EPB Energy Pros℠ will work directly with your contractor on the next steps to fix any issues. And after any issues have been addressed and rectified, the EPB Energy Pro℠ will come out to your home for a second time to recheck the work.

As part of EPB's Automated Grid, electric meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

For other questions, get in touch with us

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