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Support

How can we help you today?

Can your tech support troubleshoot my Smart Network for Business problems remotely?

Try the steps below to resolve your issue.

Yes. In most cases they can help you over the phone. We also have tools to remote-in to your devices if you grant permission. We are also happy to send a technician to your business at no additional charge.

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Related FAQs

Yes. Our Professional Internet is designed for businesses with mission critical connectivity needs who require IP flexibility and service-level agreements not available with Small Business Internet. To learn more schedule your free business technology assessment, call 423-648-1500.

Yes. In most cases they can help you over the phone. We also have tools to remote-in to your devices if you grant permission. We are also happy to send a technician to your business at no additional charge.

Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

There are no data limits. Use all of the data you want at no additional charge.

Minimum equipment requirements include: Processor - Intel i5 3.2GHz or higher and AMD FX-8120 or higher, Memory - 8GB or higher, Operating System (OS) - Windows 8.1 or Apple Mac OSX 10.8 or higher, PCIx Hard Drive with Sequential Read/Write over 1.25 GigaBytes per second.

With EPB Fiber Optics, there are no data limits. Use all of the data you want at no additional charge.

So fast you could stream 1,754 online movies all at the same time – in HD – from a single internet connection without experiencing any buffering or lag time. While that’s more bandwidth than you may ever need – it’s an enormous platform of possibility for whatever online opportunities innovative thinkers can dream up next.

Learn more.

For other questions, get in touch with us

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