Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.
Yes, if you applied online at AffordableConnectivity.gov or by mail and have been approved, forward your National Verifier application ID to EPB Customer Service. EPB representatives will add this discount to your account and email you when completed. If you are already approved for Lifeline, there is no need to re-apply for ACP. You’re automatically eligible. Let us know you already have Lifeline, we’ll verify it and apply your ACP benefit.
No. You must subscribe to our internet service to take advantage of our WiFi solutions.
Yes, there will be a charge of $100 for each router/extender you do not return.
The router we use will support 64 clients/devices, per radio (2.4Ghz and 5Ghz radios included) at any given time.
Yes, you can get an evening install, and no EPB does not charge a different rate for an after-hours appointment. We will make every effort to find a time that works for you and your business to install your WiFi solution.
Yes. EPB has inherent blocking characteristics provided by NAT. In other words, all incoming ports are blocked unless there is an established outbound session from a computer/device inside the router. Additionally, EPB offers antivirus protection software that can be downloaded to your devices.