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Support

How can we help you today?

Will you send someone out if my EPB Hosted Camera needs repositioning?

Try the steps below to resolve your issue.

Please call EPB at 423-648-1500 if your camera needs repositioning. We may be able to assist you remotely if it is an optical zoom request. An installation charge may be assessed if your request includes physically moving an installed camera to another location.

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Related FAQs

EPB has two levels of service. Our standard feature cameras are priced at $30/month per camera or advanced feature cameras are $47/month per camera.

Please call EPB at 423-648-1500 if your camera needs repositioning. We may be able to assist you remotely if it is an optical zoom request. An installation charge may be assessed if your request includes physically moving an installed camera to another location.

Yes. Our experts can set up either a private or public SSID or both. We can also password protect the networks if you desire.

Yes. Up to two Static IP addresses are supported.

Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

There are no data limits. Use all of the data you want at no additional charge.

Minimum equipment requirements include: Processor - Intel i5 3.2GHz or higher and AMD FX-8120 or higher, Memory - 8GB or higher, Operating System (OS) - Windows 8.1 or Apple Mac OSX 10.8 or higher, PCIx Hard Drive with Sequential Read/Write over 1.25 GigaBytes per second.

For other questions, get in touch with us

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