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Support

How can we help you today?

Is there a delay in the video feed with EPB Hosted Camera?

Try the steps below to resolve your issue.

No. Video captured by your cameras is delivered in real time, thanks to the world’s fastest internet delivered over the area’s only 100% fiber optic network.

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Related FAQs

No. Video captured by your cameras is delivered in real time, thanks to the world’s fastest internet delivered over the area’s only 100% fiber optic network.

Yes. Your installer will be happy to assist in migrating your devices to the new Wi-Fi network. And, if you prefer to have your equipment hardwired, we will set this up using the 4 Gigabit LAN ports on the back of the device.

EPB takes the health and safety of our customers and employees very seriously. We adhere to all CDC protocols, and will be happy to discuss in advance what to expect the day of install.

Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

There are no data limits. Use all of the data you want at no additional charge.

Minimum equipment requirements include: Processor - Intel i5 3.2GHz or higher and AMD FX-8120 or higher, Memory - 8GB or higher, Operating System (OS) - Windows 8.1 or Apple Mac OSX 10.8 or higher, PCIx Hard Drive with Sequential Read/Write over 1.25 GigaBytes per second.

With EPB Fiber Optics, there are no data limits. Use all of the data you want at no additional charge.

For other questions, get in touch with us

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