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Support

How can we help you today?

How do I use Three Way Calling?

Try the steps below to resolve your issue.

Bring a third caller into an existing call by pressing “Flash/Talk” (placing the first caller on hold), wait for a dial tone and dial then third caller’s number, then press “Flash/Talk” again for all parties to join the conversation.

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Related FAQs

There is no charge for residential installation. And, with EPB there are no contracts or hidden fees.

Yes you can!

Bring a third caller into an existing call by pressing “Flash/Talk” (placing the first caller on hold), wait for a dial tone and dial then third caller’s number, then press “Flash/Talk” again for all parties to join the conversation.

Press *98 and follow the prompts.Press *98 and follow the prompts. You can also access your voicemail when not at home by dialing 423-648-MAIL (423-648-6245), then follow the prompts to enter your home phone number and voicemail PIN.

You may have a cordless handset that’s been left turned on. Make sure all of your home phones are turned off, then try again.

Any type of landline corded or cordless phone can be used with Fi Phone service.

Each message can be up to three minutes long.

For other questions, get in touch with us

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