Main Content
3x4-support-cover.jpg
Support

How can we help you today?

How do I update or retrieve my Hosted UC mobile app password?

Please contact our network operations team at 423-648-1500, 24/7/365, and choose option 6.

Was this information useful?

Related FAQs

Please contact our network operations team at 423-648-1500, 24/7/365, and choose option 6.

There are benefits if you sign a contract with EPB. However, EPB does not require you to sign a contract. Speak with your EPB sales representative to find a solution that works best for you.

Top benefits are:

  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom® HD Voice
  • Improve productivity for cubicle workers through an intuitive easy to use user interface
  • Reduce deployment and maintenance costs—EPB Provisioning and web based configuration tool makes the VVX 350 simple to deploy, easy to administer, upgrade and maintain
  • Polycom Acoustic Fence isolates and minimizes ambient environmental noise for better call clarity
  • See your messages on screen with the EPB Visual Voicemail

EPB Hosted UC is software that offers the freedom and convenience of making and receiving calls from your Windows or MAC desktop computer or laptop, Android tablet or smartphone, and IOS tablet or smartphone. It allows a business to maintain one identity and use their business number anywhere/anytime.

E911 (Enhanced 911) is support for wireless phone users who dial 911, the standard number for requesting help in an emergency. Since wireless users are often mobile, it’s necessary to inform the responder of the 911 caller’s location. E911 support is mandated for traditional mobile phone service by the U.S. Federal Communications Commission (FCC).

No, there is not a restriction. If you would like to help, please call 423-648-1500 (option 2) and one of our sales representatives will be happy to assist you.

Yes, a business can take a softphone only solution. EPB takes pride in helping our customers find solutions that meet their needs. Please contact one of our sales reps at 423-648-1500, option 2, and they will be happy to assist you.

For other questions, get in touch with us

LOADING