Scam Alert

EPB has reports that customers may receive a scam call demanding immediate payment to avoid disconnection. EPB never calls customers demanding immediate payment over the phone. Calls may appear to come from 888-536-1960 or other numbers. If you receive a suspicious call, hang up and call us anytime at (423) 648-1372 which will connect you with a real EPB representative. We're also available 24/7/365 via live chat at EPB.com.

I'm having trouble installing McAfee® LiveSafe™ software.

Try the steps below to resolve your issue.

If you would like to view our step-by-step instructional video, please visit https://epb.com/my-epb/anti-virus and call us anytime at 423-648-1372 if you need assistance.

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