Equal upload & download speeds
Free residential installation
24/7 local customer service & tech support
No data caps, no contracts, no surprise bills
Add Smart Network to any plan and get the best internet experience with WiFi that covers every corner of your home. Plus, get a top-of-the-line, high-speed gigabit router and concierge-level WiFi setup for all your devices.
The best WiFi coverage for your home
Concierge-level set up & installation for all your devices
No-charge return visits to set up new devices
Unlimited VIP technical support for optimal speed
Includes router capable of supporting gigabit speeds
Free McAfee LiveSafe antivirus software
Parental control set up on router and Fi TV
We'll set up your email accounts (up to seven) and help you transfer your contacts
Expert, local customer service with free installation and home service calls.
Giving you our best every month including upfront honest pricing.
As much internet as you want, always the same ultra-fast speeds.
We never sell your website browsing information or online content.
Equal internet access for all customers.
Working to improve quality of life, job growth, and sustainability for the people we serve.
Call 423-648-1372 now and order online.
We are in the process of contacting property managers throughout our service area to discuss delivering EPB Fiber Optics.
To learn more about EPB Fiber Optics availability at your apartment complex, give us a call at 423-648-1372.
This depends on the wiring that is already in your home. If your home’s wiring is not capable of delivering the best quality from Fi TV, Fi-Speed Internet or Fi Phone, we will replace the wiring that is currently running to your existing jacks at no charge to you.
This will depend greatly on the age and specifications of the hardware you use in your home. Older hardware will most likely not be able to carry gigabit speeds. We have technical experts here at EPB Fiber Optics who can discuss these concerns with you further if you’d like. Our goal is to offer you advice and hardware that helps optimize your user experience as much as possible using some of the best technology currently available.
Yes. You can use any combination of Fi TV supported devices on your home’s network.
We suggest you do, in order to get the most from your Fi-Speed Internet service. More people are using their WiFi network to access video content like Fi TV, Hulu, Amazon Prime, Netflix and more. Plus, internet-connected devices like security cameras, gaming consoles, smart locks, baby monitors, smart thermostats, smart appliances and more – running all at the same time – can create additional drag on WiFi networks.
Studies suggest that households will soon average about 30 connected devices. So to help you make the most of your EPB Fiber Optics internet, in-home WiFi network set-up, maintenance and support provided by EPB Smart Network is more important than ever.