Update (9:00 PM): Following storms that swept through the Chattanooga area both on both Saturday and Sunday evening, EPB is working as quickly as possible to restore power to about 500 customers who continue to experience outages due to damage to the system. Over the last two days, the Smart Grid has prevented outages or auto-restored power to about 10,100 customers. EPB will continue working until all customers have power. Please check back for additional information. You may also refer to the Outage Map or call EPB Customer Service, 423-648-1EPB (1372).

"What if" is now "Why not" with Fi-Speed NextNet

Here in Gig City®, we're known for our Internet speed — up to 10 gigs! EPB's community-wide fiber optic network takes your bandwidth to the next level with speeds starting at 100 Mbps for $57.99.

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Take the Speed Test

How fast is fast? With EPB Fiber Optics, you can turbocharge your upload and download Internet speeds up to 1,000 Mbps. Test your current speeds here and compare.

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EPB Smart Network

Because we aren't all tech experts, EPB Smart Network is there to help 24/7. Choose it for enhanced services and support for your wired and wireless networks.

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Kaspersky Internet Security

EPB Fi-Speed NextNet features the added benefit of Kaspersky Internet Premium Security software at no additional cost. 

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Speed up with the nation's fastest internet

100 Mbps


per month

  • Stream video without lag time
  • Be an online gaming winner
  • Upload and download images, movies, and files instantly

1,000 Mbps


per month

  • The Gig!
  • Nearly 100 times faster than the average Internet speed
  • Download an entire HD movie in under 10 seconds
  • Video chat flawlessly

10 Gig


per month

  • The fastest Internet in the world
  • Enough bandwidth to stream 1,754 HD movies at once
  • Sets the stage for the next generation of innovative thinkers

Plus, our upload and download speeds are the same, unlike other providers. Save when you bundle with TV and/or telephone!

Local, award-winning service and tech support for your family's needs

We are offering the best prices we can up front, with no introductory prices that skyrocket after the introductory period is over, and you’ll get the best value when you bundle two or more services with us. 

We are in the process of contacting property managers throughout our service area to discuss delivering EPB Fiber Optics.

To learn more about EPB Fiber Optics availability at your apartment complex, give us a call at 423-648-1372.

You can use the settings below to configure your favorite email client.

IMAP (Incoming Mail)

  • Server: mail.epbfi.com
  • SSL: Yes
  • Port: 993

SMTP (Outgoing Mail)

  • Server: smtp.epbfi.com
  • SSL: Yes
  • Port: 465

This depends on the wiring that is already in your home. If your home’s wiring is not capable of delivering the best quality from Fi TV, Fi-Speed Internet or Fi Phone, we will replace the wiring that is currently running to your existing jacks at no charge to you.

This will depend greatly on the age and specifications of the hardware you use in your home. Older hardware will most likely not be able to carry gigabit speeds. We have technical experts here at EPB Fiber Optics who can discuss these concerns with you further if you’d like. Our goal is to offer you advice and hardware that helps optimize your user experience as much as possible using some of the best technology currently available.

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