"What if" is now "Why not" with Fi-Speed Internet

Here in Gig City®, we're known for our internet speed — up to 10 gigs! EPB's community-wide fiber optic network takes your bandwidth to the next level with speeds starting at 300 Mbps for $57.99.

EPB Smart Network

Because we aren't all tech experts, EPB Smart Network is there to help 24/7. Choose it for enhanced services and support for your wired and wireless networks.

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McAfee® LiveSafe™ Antivirus Software

EPB Fiber Optics is partnering with McAfee to offer you, and all of our internet customers, a new antivirus option to help you stay safe online. Our self-service download center is currently under construction, so please check back soon to take advantage of this added protection at no extra charge. 

If you are interested in having one of our customer service technicians help you install it today, please call 423-648-1372.

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Speed up with the nation's fastest internet

EPB Fiber Optics just tripled internet speeds from 100 to 300 Mbps at no additional charge! And, get the Gig for just $10 more. Plus, our upload and download speeds are the same, unlike other providers. Save when you bundle with TV and/or telephone!

300 Mbps


per month

  • Stream video without lag time
  • Be an online gaming winner
  • Upload and download images, movies, and files instantly

The Gig


per month

  • 1,000 Mbps
  • No contracts or installation fees
  • Nearly 100 times faster than the average Internet speed
  • Download an entire HD movie in under 10 seconds
  • Video chat flawlessly

10 Gig


per month

  • 10,000 Mbps
  • The fastest internet in the world
  • Enough bandwidth to stream 1,754 HD movies at once
  • Sets the stage for the next generation of innovative thinkers

Local, award-winning service and tech support for your family's needs

We are in the process of contacting property managers throughout our service area to discuss delivering EPB Fiber Optics.

To learn more about EPB Fiber Optics availability at your apartment complex, give us a call at 423-648-1372.

EPB Fiber Optics Email provides 10GB of free storage for your messages and attachments. Storage use is based on the size of all of the messages and attachments in your mail, including those in Spam and Trash. So you might want to check those boxes and delete the info you no longer need.

This depends on the wiring that is already in your home. If your home’s wiring is not capable of delivering the best quality from Fi TV, Fi-Speed Internet or Fi Phone, we will replace the wiring that is currently running to your existing jacks at no charge to you.

This will depend greatly on the age and specifications of the hardware you use in your home. Older hardware will most likely not be able to carry gigabit speeds. We have technical experts here at EPB Fiber Optics who can discuss these concerns with you further if you’d like. Our goal is to offer you advice and hardware that helps optimize your user experience as much as possible using some of the best technology currently available.

You can use the settings below to configure your favorite email client.

IMAP (Incoming Mail)

  • Server: mail.epbfi.com
  • SSL: Yes
  • Port: 993

SMTP (Outgoing Mail)

  • Server: smtp.epbfi.com
  • SSL: Yes
  • Port: 465

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