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Press Release

23 February 2024 · 3 min. read

National TV Costs Drive Rate Increase for EPB Fi TV Subscribers. EPB Provides Personalized Tools to Help Customers Save

CHATTANOOGA, Tenn. (Feb. 23, 2024) – As national TV content providers continued to drive increases in the cost of delivering TV services over the last year, EPB Fiber Optics TV customers will see an increase in the cost of their subscriptions. Effective April 1, 2024, the price of EPB Fi TV packages will increase by $5 per month for Bronze Tier Channels, $9 per month for Silver Tier Channels, and $11 per month for Gold Tier Channels.

“It’s telling that we’ve been able to hold the residential price of world-class fiber optic internet services steady for the 14 years since we launched them, but when it comes to TV, subscriptions across the nation keep going up regardless of which company provides the service because of ever increasing charges from content providers,” said EPB CEO David Wade. “Our goal is to provide a high-quality TV service as long as enough customers want to subscribe while also helping those who are interested in streaming options to find their best TV value.”

EPB’s free online tool MyBundle helps customers comparison shop their TV options including EPB’s TV packages along with hundreds of streaming services. Because some streaming services allow more flexibility to subscribe to targeted content and others offer free ad-supported content, many customers can find substantial savings. EPB MyBundle can help many customers save hundreds of dollars per year—some save more than $1,000 annually.

For customers who need help choosing among their options, EPB offers free consultations as a service to help customers find their best TV value. EPB’s local, award-winning customer support professionals are available 24/7/365 by phone or text at (423) 648-1372 or via chat at

The subscription price for MGM+ is also increasing by $1 to $6.99 per month, plus tax. The Sports & News package, an add-on only available to Bronze customers on the latest EPB Fi TV platform, will increase by $3 for residential customers. Other premiums and additional channel packages are not increasing. Prices continue to remain the same for Fi-Speed Internet and Fi Phone with no increase since we launched these services in 2009.

Discounts for customers with two or more fiber optic services still apply. EPB pricing is transparent and simple by design with no contracts, hidden fees, data limits or speed throttling.

About EPB

EPB is a customer-focused technology company that delivers innovative power and telecommunications solutions to the Chattanooga area in pursuit of its mission to enhance the quality of life for the community it serves. In 2010, EPB completed a 100% fiber optic network accessible to all its customers as the basis for launching America’s first community-wide Gig speed internet. The company still operates the world’s fastest community-wide internet service today at speeds up to 25 Gig. EPB also utilizes Chattanooga’s fiber optic network as the communications backbone for the most advanced and highly automated power distribution system in the United States. In 2022, EPB continued its commitment to keeping Chattanooga on the cutting edge by establishing our nation’s first commercially available quantum network—EPB Quantum Network℠ powered by Qubitekk. This effort aligns local job creation efforts with the national priority to accelerate the commercialization of quantum technology.

Since switching the lights on for its first electric customer in 1939, EPB has grown to serve nearly a half a million people across a 600-square-mile service area with cutting-edge infrastructure that integrates power distribution and telecommunications. At the same time, EPB keeps customer benefit at the center of all its efforts, earning recognition from J.D. Power as the #1 Mid-Sized Utility in the South for the last eight consecutive years based on customer satisfaction ratings. Learn more at


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