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Press Release

02 October 2023 · 4 min. read

New Rebates from EPB & TVA EnergyRight® Can Help Homeowners Save Thousands

CHATTANOOGA, Tenn. (October 2, 2023) – New rebates from the EPB and TVA EnergyRight® Home Energy Rebate program can help EPB customers save thousands of dollars on home energy improvements, like new HVAC units, windows, water heaters, insulation, ductwork and more. The program helps customers reduce monthly energy bills, make homes more comfortable and create a healthier environment through better air quality. TVA is investing $1.5 billion in the program, which is available through 2027.

As our community’s energy experts, EPB Energy ProsSM serve as guides through the process to help customers assess which home improvements will offer them the best cost-benefit for energy savings. EPB Energy Pros will also complete Quality Assurance Checkups after contractors complete work to ensure home improvements will maximize energy and cost-savings for customers.

“Reducing energy usage at home is the most effective way to lower monthly bills,” said Director Residential Energy and Environmental Solutions Elizabeth Hammitt. “The EPB and TVA EnergyRight Home Energy Rebate program helps customers save money twice – first by applying rebates to the upgrades they make at home, and second by enjoying the energy savings that come with them for years to come.”

How to Qualify

Customers can use more than one upgrade at a time, providing even more savings on their investment. For example, customers who install qualifying HVAC systems are also eligible for duct insulation and repairs. Comprehensive improvements also maximize ongoing savings on monthly bills.

  1. Visit to decide what improvements customer homes need and see how much they can save. EPB Energy Pros are available for a no-charge consultation to visit customer homes and review opportunities to improve energy usage.
  2. Contractors will complete the work, following program requirements. (Note: owners of existing homes must select contractors listed in the Quality Contractor Network at to make improvements.)
  3. Contractors will submit all required documentation on behalf of customers. Upon completion, participating homeowners will receive an email to collect their rebate.

“We recommend customers start by visiting then schedule a call with our EPB Energy Pros to ensure they follow the procedure and get the most money back for their investment,” said EPB Senior Supervisor Energy Services John Watts. “As with all EPB Energy Pros services, these consultations are available at no charge to customers.”

Existing Homes

EPB customers making improvements to existing homes must use select contractors listed at to complete work to qualify for rebates and ensure they benefit from high quality home energy upgrades that will save money on energy bills going forward.

Do-it-Yourself projects and work completed by contractors not listed at will not be eligible for rebates.

New Construction

EPB customers building new homes will work directly with their builder to decide what energy efficient appliances and supplies to use so they can take advantage of incentives.

While new construction jobs do not have to use an EPB-approved contractor, they can maximize savings through EPB Smart BuildTM, which provides expertise and resources to ensure newly build homes are Smart Build-certified for greater energy efficiency and fiber ready for advanced communications technology.

Resources for All Customers

EPB Energy Pros provide free home energy advice and resources to customers to help improve efficiency through in-person or phone consultations regardless of whether they’re interested in rebates:

  • EPB Home Energy CheckupsSM – In-person visits that provide personalized recommendations about cost-effective ways to make homes more energy efficient.
  • 30-Minute Calls with a Pro – Address questions or concerns about home energy efficiency via phone.

As our community’s energy experts, EPB Energy Pros can offer expertise on a wide range of efficiency topics to residential customers:

  • Home renovations: At customer request, perform Quality Assurance Checkups when projects are complete.
  • Appliance advice: Identify energy-efficient appliances for a range of budgets.
  • Solar and EV charger installations: Advise on best practices, work with customers during installation process and provide a free, third-party verification of completed work. (EPB does not sell or install solar panels or EV chargers.)

Visit to view videos and tips, schedule a free Home Energy Checkup or have a 30-Minute Call with a Pro.


About EPB

With the mission of “enhancing quality of life in our community,” EPB is a municipal utility that delivers world-class energy and connectivity services to Chattanooga, Tennessee, and the surrounding area. In 2010, EPB completed a 100% fiber optic network accessible to all its customers as the basis for launching America’s first community-wide Gig speed internet. The company still operates the world’s fastest community-wide internet service today at speeds up to 25 Gig. EPB also utilizes Chattanooga’s fiber optic network as the communications backbone for the most advanced and highly automated power distribution system in the United States. In 2022, EPB continued its commitment to keeping Chattanooga on the cutting edge by establishing our nation’s first commercially available quantum network--EPB Quantum Network℠ powered by Qubitekk which aligns local job creation efforts with the national priority to accelerate the commercialization of quantum technology.

Since switching the lights on for its first electric customer in 1939, EPB has grown to serve nearly a half a million people across a 600-square-mile service area with cutting-edge infrastructure that integrates power distribution and telecommunications. At the same time, EPB keeps customer benefit at the center of all its efforts, earning recognition from J.D. Power as the #1 Mid-Sized Utility in the South for the last seven consecutive years based on customer satisfaction ratings. Learn more at

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