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What if the Roku I purchased through EPB for my Managed Streaming TV for Business service breaks, stops working or appears defective?

Roku carries a warranty on their products. If you feel your devices are defective, you will need to submit a warranty claim to Roku. We’ve made it easy to submit a warranty claim on your Roku device with these step-by-step instructions. EPB does not carry a warranty on Roku devices and is unable to process claims or returns.

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Related FAQs

Roku carries a warranty on their products. If you feel your devices are defective, you will need to submit a warranty claim to Roku. We’ve made it easy to submit a warranty claim on your Roku device with these step-by-step instructions. EPB does not carry a warranty on Roku devices and is unable to process claims or returns.

At this time, we do not off a television solution with public viewing rights.

Choose from a range of TV packages – including Public and Private viewing, Bulk, Hospitality, Stingray Music – with your customers’ favorite channels.

To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. We have Bulk TV Solutions for apartment and condo complexes that want to include a TV package as part of a tenant’s lease.

To learn more, schedule your free business technology assessment, or call 423-648-1500.

Unfortunately no. Set top boxes with a DVR must be wired directly to your television.

Yes. We offer Stingray, a stand-alone music package with a wealth of channels to provide a variety of genres in customer and employee areas.

To learn more schedule your free business technology assessment or call 423-648-1500.

Yes. We offer a complete solution for hotels and hospitals that want to provide TV service to guests and patients.

To learn more schedule your free technology assessment, call 423-648-1500.

For other questions, get in touch with us

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