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What if I change my mind can I return the Roku® for a refund?

Try the steps below to resolve your issue.

EPB’s return policy is outlined in the proposal you received when purchasing the device(s). All Roku purchases are final, and no returns will be accepted. If the device is defective, you will need to utilize the Roku warranty.

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Related FAQs

EPB’s return policy is outlined in the proposal you received when purchasing the device(s). All Roku purchases are final, and no returns will be accepted. If the device is defective, you will need to utilize the Roku warranty.

Yes. We have Public Viewing packages built for businesses like bars and restaurants that want to entertain customers. To learn more schedule your free business technology assessment or call 423-648-1500.

Choose from a range of TV packages – including Public and Private viewing, Bulk, Hospitality, Stingray Music – with your customers’ favorite channels.

To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. We have Bulk TV Solutions for apartment and condo complexes that want to include a TV package as part of a tenant’s lease.

To learn more, schedule your free business technology assessment, or call 423-648-1500.

Unfortunately no. Set top boxes with a DVR must be wired directly to your television.

Yes. We offer Stingray, a stand-alone music package with a wealth of channels to provide a variety of genres in customer and employee areas.

To learn more schedule your free business technology assessment or call 423-648-1500.

Yes. We offer a complete solution for hotels and hospitals that want to provide TV service to guests and patients.

To learn more schedule your free technology assessment, call 423-648-1500.

For other questions, get in touch with us

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