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Support

How can we help you today?

Do you offer internet solutions for my employees who work remotely?

Try the steps below to resolve your issue.

Yes. We can help you improve productivity by giving your teleworkers a world-class connectivity solution that includes the world’s fastest internet, professional installation and 24/7 expert local technical support. To learn more schedule your free business technology assessment or call 423-648-1500.

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Related FAQs

Yes. We can help you improve productivity by giving your teleworkers a world-class connectivity solution that includes the world’s fastest internet, professional installation and 24/7 expert local technical support. To learn more schedule your free business technology assessment or call 423-648-1500.

Yes. EPB Hosted Camera comes with a 99.5% uptime guarantee.

Yes. Night Vision is available on most EPB Hosted Camera options.

No. The monthly recurring cost covers the equipment lease and all costs associated with maintenance, access to the software, firmware/software updates, support (on phone or at your business), trouble issues, and equipment upgrades.

When your business signs a product contract with EPB Fiber Optics, you are essentially locking in your rate (with the exception of Fi TV). Your rate will stay the same through the end of your contract for EPB Hosted Camera. However, if we do have to take a rate increase (due to rising costs) we always provide ample notice to our customers before making any changes and the price will only go into effect once your contract expires.

Yes. Your installer will be happy to assist in migrating your devices to the new WiFi network. And, if you prefer to have your equipment hardwired, we will set this up using the 4 Gigabit LAN ports on the back of the device.

Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

For other questions, get in touch with us

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