Main Content
3x4-support-cover.jpg
Support

How can we help you today?

What is the goal of Home Uplift for EPB and TVA?

EPB’s primary goal is to improve quality of life in our community through products, services and programs that empower our customers and help them thrive. Plus, reducing energy usage helps us lighten energy demands on our Smart Grid, lowering energy costs for our entire community. Improved energy efficiency also helps the environment and local wildlife.

Consider this: in Tennessee, energy bills are disproportionately high for lower income households and take up a greater percentage of their limited income (source). Meanwhile, technological advances have helped make modern appliances and electrics more energy efficient than ever before, but replacing older, less efficient models with new ones is often expensive and out of reach for households with lower income. In other words, the people who could benefit the most from energy improvements that lower their energy bills have difficulty affording these upgrades in the first place. We’re here to serve our community, and helping these customers increase energy savings and improve health and comfort at no cost is one way we can do this.

Was this information useful?

Related FAQs

Home Uplift is a program that helps improve quality of life in our community by providing up to $10,000 in free home energy upgrades to income-qualified customers through a partnership that includes EPB, TVA, the City of Chattanooga, and the Tennessee Department of Environment and Conservation (TDEC).

If you qualify for a Home Uplift, the EPB Energy ProsSM will inspect your home and help you select up to $10,000 in energy-saving improvements that you’ll receive at absolutely no cost to you. Upgrades could include anything from new or repaired HVAC units, insulation, energy-efficient appliances, electric water heaters and more.

Most participants reported saving an average of $400 per year in energy costs and experienced improved indoor comfort and air quality — as a result, they had fewer allergy symptoms and illnesses and better sleep quality!

If you or someone you know could benefit from energy upgrades through the Home Uplift program, the application can be found here.

There’s no catch — Home Uplift provides up to $10,000 per household in FREE energy upgrades that help improve energy efficiency in our community.

Your income and home must match certain qualifications to benefit from this program, as we are trying to help customers in situations where energy-saving updates are out of reach for their budget. To prove your eligibility, you will need to apply here and provide the requested documentation. There are also certain legal requirements your home must meet to qualify, so an EPB Energy Pro will need to stop by your home to perform an inspection and confirm eligibility. We also may ask you to fill out optional surveys about your experience with Home Uplift.

EPB receives funding from grants and TVA to pay for the Home Uplift program, which supports our mission to help our community thrive, promote equity and reduce financial barriers that prevent customers from making upgrades that improve energy efficiency and comfort.

EPB’s primary goal is to improve quality of life in our community through products, services and programs that empower our customers and help them thrive. Plus, reducing energy usage helps us lighten energy demands on our Smart Grid, lowering energy costs for our entire community. Improved energy efficiency also helps the environment and local wildlife.

Consider this: in Tennessee, energy bills are disproportionately high for lower income households and take up a greater percentage of their limited income (source). Meanwhile, technological advances have helped make modern appliances and electrics more energy efficient than ever before, but replacing older, less efficient models with new ones is often expensive and out of reach for households with lower income. In other words, the people who could benefit the most from energy improvements that lower their energy bills have difficulty affording these upgrades in the first place. We’re here to serve our community, and helping these customers increase energy savings and improve health and comfort at no cost is one way we can do this.

Yes, only EPB customers can receive a Home Uplift through EPB. However, TVA does partner with other utilities purchase their electricity, so if you purchase your power through a nearby utility, check their website to see if they offer free energy improvements.

If you’ve misplaced your rebate check, you may request a replacement by calling 1-855-237-2673.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

For other questions, get in touch with us

LOADING