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How much storage does my EPB email allow?

EPB email accounts allow storage of up to 10 gigabytes free.

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Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.

EPB email accounts allow storage of up to 10 gigabytes free.

Smart Net Plus is $17.99 per month (plus tax) for customers with 300 Mbps Fi-Speed Internet and $14.99 for our customers with Gig Fi-Speed Internet (1,000 Mbps) or faster.

The built-in best-in-class security protects your network from malicious online threats before they are installed on your devices. Self-adapting AI continuously scans over 27 billion URLs and 600 million domains to protect your online accounts and devices from malware, phishing, spam, and harmful or intrusive advertising.

It also monitors your network for communication anomalies on your smart devices. It knows who your devices normally communicate to (i.e., your camera talks to the manufacturer). If your device tries to communicate with someone it shouldn’t, like a hacker or scammer, it automatically blocks that communication or quarantines the device, notifying EPB and you. It even looks for nefarious activity on a particular device at a nationwide level to identify bugs and security vulnerabilities and notifies the manufacturers. Smart Net Plus provides protection for every device in your home whether or not it has antivirus software installed.

Once you notify EPB to transfer your internet service to a new location, we will schedule a new installation appointment to re-install your EPB Smart Net Plus equipment.

If you are moving out of our network area and will no longer be an EPB customer, your Smart Net Plus equipment will need to be returned. There will be a $100 charge for each router/extender that is not returned.

No. The Affordable Connectivity Program discount of $30 can only be applied to one service.

It depends. Like all technology, wireless routers are continually improved and updated so performance could be based on the age and type of router. We recommend that you check your wireless router with a “speed test” to ensure you are receiving the best performance from your new speed, and upgrade your router if necessary.

For more information, watch this helpful Tech Tip video.

For other questions, get in touch with us

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