Main Content
3x4-support-cover.jpg
Support

How can we help you today?

Is there “a catch”? What do I have to do to get a home Uplift?

Try the steps below to resolve your issue.

There’s no catch — Home Uplift provides up to $10,000 per household in FREE energy upgrades that help improve energy efficiency in our community.

Your income and home must match certain qualifications to benefit from this program, as we are trying to help customers in situations where energy-saving updates are out of reach for their budget. To prove your eligibility, you will need to apply here and provide the requested documentation. There are also certain legal requirements your home must meet to qualify, so an EPB Energy Pro will need to stop by your home to perform an inspection and confirm eligibility. We also may ask you to fill out optional surveys about your experience with Home Uplift.

Was this information useful?

Related FAQs

There’s no catch — Home Uplift provides up to $10,000 per household in FREE energy upgrades that help improve energy efficiency in our community.

Your income and home must match certain qualifications to benefit from this program, as we are trying to help customers in situations where energy-saving updates are out of reach for their budget. To prove your eligibility, you will need to apply here and provide the requested documentation. There are also certain legal requirements your home must meet to qualify, so an EPB Energy Pro will need to stop by your home to perform an inspection and confirm eligibility. We also may ask you to fill out optional surveys about your experience with Home Uplift.

The waitlist for your FREE Home Energy Checkup, which is the first step in the process, varies from weeks to several months or more. The EPB Energy Pro who contacts you will offer you the earliest available appointment for the evaluation. If your home meets the program’s qualifications, we’ll offer you a list of upgrade recommendations. Once you select your improvements, we’ll coordinate the upgrades and estimate the implementation timelines. We’ll then work with your schedule to complete them as quickly as possible.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

Thousands of computers, sensors and switches capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Smart Grid.

A free in-home evaluation performed by us. We inspect and report on ten different categories of energy efficiency. We then provide customers with a prioritized list of energy upgrades and a link to a list of approved vendors that participate in the EPB & TVA Quality Contractor Network.

Schedule your free Home Energy Checkup here or call 423-648-1372.

Yes. Low-watt LED light bulbs use 75% less energy than standard incandescent light bulbs and last up to ten times longer. Installing them in just five of your most frequently used light fixtures can save over $65 a year in energy costs. And, turning off all unnecessary lights saves even more.

For other questions, get in touch with us

1/1
LOADING