If you’re building a home, renovating a home or simply making home improvements, you can follow EPB’s Zero Energy Resource Guide recommendations. Some of the recommendations need to be considered early in the homebuilding process, but some can be adopted as renovations or home improvements are made. However, any of the Zero Energy recommendations you follow will help make your home more energy efficient and can improve air quality.
You will receive emails for when your bills are due. They include the billing amount, due date and a link to paying them online. You can also access previous bills electronically. Make a one-time payment using a credit or debit card or pay by phone or in person or set up autopay for automatic monthly payment.
Smart Net Plus for Business is intended for small businesses who subscribe to an EPB Fi-Speed Small Business internet tier, do not require more than 3 SSIDs and do not need outdoor access to their network. Customers receive one WiFi 6e router (with 3 ethernet LAN ports), and one additional access point (if necessary). Business customers with needs that go beyond those basic specs will find that EPB Hosted WiFi is a great solution for them. Our Hosted WiFi solution is a commercial-grade solution geared toward larger businesses that require specific reporting tools. Hosted WiFi provides anonymous aggregated data of foot traffic within your business, customized login/landing page for SSIDs (with your company brand), multiple SSIDs (network names private or public), greater coverage, and indoor and/or outdoor WiFi. Hosted WiFi also provides a private port on the server to hardwire your business network equipment.
If you’re building a home, renovating a home or simply making home improvements, you can follow EPB’s Zero Energy Resource Guide recommendations. Some of the recommendations need to be considered early in the homebuilding process, but some can be adopted as renovations or home improvements are made. However, any of the Zero Energy recommendations you follow will help make your home more energy efficient and can improve air quality.
There are some recommendations in the EPB Zero Energy Resource Guide that are similar to the more comprehensive DOE Zero Energy Ready Home and EPA Indoor airPlus certification standards. However, EPB’s recommendations are not intended to meet the requirements of any certification program. They are simply cost-effective tips for building homes with increased energy efficiency and air quality based on best practices here in our community.
Each outage is unique, but in general, our engineers and crews use well-established practices to put the safety and wellbeing of our community first. In addition to reviewing recommendations created by our Smart Grid, we send teams to assess the damage throughout our community and create an efficient plan that makes sense based on the difficulty of the repairs and what resources are available. We also consider which areas of the community are most at risk without access to electricity. For example, medical facilities tend to take priority over recreational facilities, and so forth. However, this is a complex issue that takes a lot of logistical calculations and considerations to tackle — and what matters most for us is taking care of our community.
As part of EPB's Automated Grid, electric meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.