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Will I own my EPB Hosted Camera equipment if I make enough monthly payments?

No. The monthly recurring cost covers the equipment lease and all costs associated with maintenance, access to the software, firmware/software updates, support (on phone or at your business), trouble issues, and equipment upgrades.

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Related FAQs

Please call EPB at 423-648-1500 if your camera needs repositioning. We may be able to assist you remotely if it is an optical zoom request. An installation charge may be assessed if your request includes physically moving an installed camera to another location.

No. The monthly recurring cost covers the equipment lease and all costs associated with maintenance, access to the software, firmware/software updates, support (on phone or at your business), trouble issues, and equipment upgrades.

No. Smart Net Plus for Business requires a Wi-Fi 6e router provided by EPB. It offers 2.4Ghz band, 5Ghz band, and 6Ghz band frequency options to help eliminate connectivity issues caused by network congestion. The router also includes 3 ethernet LAN ports for connecting your most important hard-wired systems such as point-of- sale hardware, printers, computers, and more.

Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

There are no data limits. Use all of the data you want at no additional charge.

Minimum equipment requirements include: Processor - Intel i5 3.2GHz or higher and AMD FX-8120 or higher, Memory - 8GB or higher, Operating System (OS) - Windows 8.1 or Apple Mac OSX 10.8 or higher, PCIx Hard Drive with Sequential Read/Write over 1.25 GigaBytes per second.

With EPB Fiber Optics, there are no data limits. Use all of the data you want at no additional charge.

For other questions, get in touch with us

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