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What happens if my EPB Hosted Cameras are stolen or vandalized?

EPB will replace any non-working cameras, but theft or vandalization of EPB equipment would be the sole responsibility of the customer. However, if a camera is vandalized or stolen, since the camera is always recording, you should be able to get a video of the event up to when the camera goes offline. EPB will bill the customer for the unreturned rate of the cameras, and then we can re-install new ones, if you like. Most businesses carry insurance, and these types of instances are most often covered. However, talk with your insurance company to get specifics on what is covered under your policy.

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EPB will replace any non-working cameras, but theft or vandalization of EPB equipment would be the sole responsibility of the customer. However, if a camera is vandalized or stolen, since the camera is always recording, you should be able to get a video of the event up to when the camera goes offline. EPB will bill the customer for the unreturned rate of the cameras, and then we can re-install new ones, if you like. Most businesses carry insurance, and these types of instances are most often covered. However, talk with your insurance company to get specifics on what is covered under your policy.

If your equipment malfunctions, and it cannot be repaired, we will replace it with new equipment at no additional cost.

Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

Minimum equipment requirements include: Processor - Intel i5 3.2GHz or higher and AMD FX-8120 or higher, Memory - 8GB or higher, Operating System (OS) - Windows 8.1 or Apple Mac OSX 10.8 or higher, PCIx Hard Drive with Sequential Read/Write over 1.25 GigaBytes per second.

With EPB Fiber Optics, there are no data limits. Use all of the data you want at no additional charge.

For other questions, get in touch with us

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