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How long will it take for my Home Uplift to be finished?

The waitlist for your FREE Home Energy Checkup, which is the first step in the process, varies from weeks to several months or more. The EPB Energy Pro who contacts you will offer you the earliest available appointment for the evaluation. If your home meets the program’s qualifications, we’ll offer you a list of upgrade recommendations. Once you select your improvements, we’ll coordinate the upgrades and estimate the implementation timelines. We’ll then work with your schedule to complete them as quickly as possible.

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Solar Share is located along Holtzclaw Avenue across from Warner Park.

EPB Solar Share is currently sold out due to popular demand. Sign up for email updates to be among the first to hear about new renewable energy projects.

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If you need assistance paying your bill, you can make arrangements with us.

Please contact us prior to your bill’s due date to ensure your service remains active.

It depends on what caused the outage and how many areas were affected. Thanks to our Smart Grid, many outages can be restored in near real time, with no human intervention. However, sometimes there is so much damage to power lines and equipment that we will need to assess it on site and call in the appropriate lineman crews to fix it manually. In these instances, we will work hard to restore your power as soon as possible. You can report an outage, keep track of outage restorations, and more on the free MyEPB app.

Our Third-Party Notification program helps you avoid service disconnections by having another person, such as a friend or family member, receive copies of bills and other important notices such as disconnect notices.

To designate a person for this notification, please call us at 423-648-1372.

For legal reasons pertaining to your safety and the safety of the Home Uplift team, there are certain types of damage that can disqualify a home from energy-saving upgrades. Your EPB Energy Pro will inspect your home and let you know if your home has damage that affects its eligibility.

The waitlist for your FREE Home Energy Checkup, which is the first step in the process, varies from weeks to several months or more. The EPB Energy Pro who contacts you will offer you the earliest available appointment for the evaluation. If your home meets the program’s qualifications, we’ll offer you a list of upgrade recommendations. Once you select your improvements, we’ll coordinate the upgrades and estimate the implementation timelines. We’ll then work with your schedule to complete them as quickly as possible.

For other questions, get in touch with us

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