EPB is receiving reports that some customers are receiving scam calls demanding immediate payment to avoid disconnection. Calls may come from an (865) area code and request customers contact (888) 766-1334 or another number that doesn’t begin with area code (423).

Real EPB contacts have a (423) area code, and we do not call customers demanding immediate payment over the phone.

If you have questions or concerns about a suspicious call, text or email, please contact us immediately. We’re available 24/7/365 via text or phone at (423) 648-1372 or via chat at EPB.com.

Search Support

I can't get a Wi-Fi signal on my device?

Try the steps below to resolve your issue.

Try logging the device off of your Wi-Fi network, and then logging it back on. Restarting the device may also help. This quick fix can solve many issues. If that doesn’t work, give us a call anytime at 423-648-1372.

And, for more information, watch this helpful Tech Tips video.

Was this information useful?

Related Resources