Try the steps below to resolve your issue.
Try logging the device off of your Wi-Fi network, and then logging it back on. Restarting the device may also help. This quick fix can solve many issues. If that doesn’t work, give us a call anytime at 423-648-1372.
And, for more information, watch this helpful Tech Tips video.
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Give us a call anytime day or night at 423-648-1372.