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When choosing to dig a trench yourself, please schedule a pre-consultation meeting your electrician and an EPB representative to help guide you through the following process.
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For your convenience, we offer several Pay Stations at various locations within our service area that accept payment by cash, check, credit or debit card. You can also make payments at one of our three convenient locations:

  • EPB Brainerd Branch 830 Eastgate Loop - Drive-thru only Monday - Friday, 8:30 a.m. – 5:30 p.m. EZ-Pay Kiosk and equipment return available 24/7
  • EPB Hixson Branch 2124 North Point Blvd. - Drive-thru only Monday - Friday, 8:30 a.m. – 5:30 p.m. EZ-Pay Kiosk and equipment return available 24/7
  • EPB Main Office 10 West M.L. King Blvd. - LOBBY CLOSED - No contact, curbside EZ-Pay Kiosk on the Market Street side (across from Miller Park) available 24/7

Find the location nearest you.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

Thousands of computers, sensors and switches capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Smart Grid.

Yes. Low-watt LED light bulbs use 75% less energy than standard incandescent light bulbs and last up to ten times longer. Installing them in just five of your most frequently used light fixtures can save over $65 a year in energy costs. And, turning off all unnecessary lights saves even more.

Yes. You will, of course, be responsible for all costs associated with any account under your name. If you have been an EPB Energy customer for 12 continuous months with a good payment record, deposits for additional accounts may be waived.

Please call (423) 648-1372 and an EPB representative will be happy to help you.

For other questions, get in touch with us