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Can I replace a natural gas water heater or furnace for an electric water heater or heat pump and earn an EPB and TVA EnergyRight® Home Energy Rebate?

No. You must replace an existing electric HVAC system with another qualifying electric HVAC system to earn EPB and TVA EnergyRight® Home Energy Rebates. Only electric water heaters that are replaced with electric Heat Pump Water Heaters qualify for the EPB and TVA rebates. For new home construction, installing qualifying all-electric HVAC systems and Heat Pump Water Heaters can also earn EPB and TVA EnergyRight® Home Energy Rebates.

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Power bills vary depending on the amount of electric power you use. Weather plays the biggest role in your electric bill since your HVAC unit is one of your home's biggest energy users. In the milder months of spring and fall, you are more likely to use less energy than in the colder and hotter months of the winter or summer.

EPB Energy Pros can visit your home and perform a free home energy checkup at any time. Please call 423-648-1372 to schedule your visit.

Power Share is a year-round program that provides direct support to Chattanooga area families in need. The program is made possible by our customers who contribute funds through monthly electric power bills, or by making a pledge. All donated funds are given to United Way 211 — an outreach program that qualifies and distributes 100% of contributed funds to local families.

To find out more about contributing to Power Share, call EPB at (423) 648-1372. If you or someone you know is in need, please call United Way 211 by dialing either 211 or (423) 265-8000.

Just call us at 423-648-1372 anytime day or night for billing assistance.

No. You must replace an existing electric HVAC system with another qualifying electric HVAC system to earn EPB and TVA EnergyRight® Home Energy Rebates. Only electric water heaters that are replaced with electric Heat Pump Water Heaters qualify for the EPB and TVA rebates. For new home construction, installing qualifying all-electric HVAC systems and Heat Pump Water Heaters can also earn EPB and TVA EnergyRight® Home Energy Rebates.

As part of EPB's Automated Grid, electric meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

Thousands of computers, sensors and switches capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Automated Grid

For other questions, get in touch with us

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