Main Content
3x4-support-cover.jpg
Support

How can we help you today?

I’m a contractor and want to be part of the Quality Contractor Network. Where do I start?

Please visit the TVA website for instructions on how to apply for QCN participation, and who to contact for more information.

Was this information useful?

Related FAQs

Here’s what the Home Uplift process looks like for most recipients:

Phase 1. Apply for your Home Uplift

Phase 2. Find out if you qualify for next phase

Phase 3. An EPB Energy ProSM will perform your FREE Home Energy Checkup

Phase 4. We’ll help you select the best energy-saving improvements for you

Phase 5. Let the improvements begin

Phase 6. We’ll perform a quality check and inspections

Phase 7. Get to know your improvements

Phase 8. Enjoy your savings, improved health and increased comfort

Phase 9. Tell us how it went

    1. One year after your upgrade, we will reach out to you with a short survey to get your feedback and make sure you’re enjoying your benefits.

The Quality Contractor Network includes local providers who are approved by EPB and TVA to provide superior workmanship that meets strict standards for quality. Hiring a trusted professional is key to a successful home energy improvement experience. If you’re a contractor who is interested in growing your business, register to become part of the network.

When your project is complete, your contractor will submit your rebate information to TVA EnergyRight on your behalf. TVA EnergyRight will then send you an email from “MyTVA@MyTVA.com” asking you to confirm the details of your project, and claim your rebate. To make sure your rebate is processed within TVA’s redemption timeframe, please provide this information within 60 days. After you submit this information, you should expect to receive your rebate check within 4-6 weeks.

Please visit the TVA website for instructions on how to apply for QCN participation, and who to contact for more information.

If you are replacing two existing electric units with qualifying models, you can receive rebates for both. Your EPB Energy Pro and your Quality Contractor Network contractor can help you ensure that you are working within the guidelines of the program and meet the requirements for each HVAC rebate. Additionally, you can also earn an additional $300 rebate for sealing, repairing, insulating or repairing your HVAC’s ductwork.

As part of EPB's Automated Grid, electric meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

For other questions, get in touch with us

LOADING