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I have an existing home. Can it be upgraded using Zero Energy recommendations?

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You can always follow these cost-effective recommendations to improve energy efficiency and indoor air quality in your home. EPB Zero Energy Resource Guide recommendations can be followed individually, when you renovate a home or as you make home improvements, or all at once during new home construction. EPB Energy Pros will be happy to help you every step of the way at no cost. To schedule a free EPB Energy Pros consultation, visit epb.com/energypros or call 423-648-1372.

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You can always follow these cost-effective recommendations to improve energy efficiency and indoor air quality in your home. EPB Zero Energy Resource Guide recommendations can be followed individually, when you renovate a home or as you make home improvements, or all at once during new home construction. EPB Energy Pros will be happy to help you every step of the way at no cost. To schedule a free EPB Energy Pros consultation, visit epb.com/energypros or call 423-648-1372.

Yes. EPB’s guidelines include Solar Analysis & Support to help customers offset their home’s energy use using renewable energy. Our recommendations may include leasing panels from EPB’s Solar Share program as a cost-effective way to utilize solar without having to install solar panels on their home. And, for homebuilders and homeowners interested in rooftop solar, EPB Energy Pros will consult with them to determine if a solar panel installation is the right option for a particular home and even review contractor estimates so they get the best solution.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

Thousands of computers, sensors and switches capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Smart Grid.

Yes. Low-watt LED light bulbs use 75% less energy than standard incandescent light bulbs and last up to ten times longer. Installing them in just five of your most frequently used light fixtures can save over $65 a year in energy costs. And, turning off all unnecessary lights saves even more.

Yes. You will, of course, be responsible for all costs associated with any account under your name. If you have been an EPB Energy customer for 12 continuous months with a good payment record, deposits for additional accounts may be waived.

For other questions, get in touch with us

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