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Why do my lights sometimes blink during a storm?

Try the steps below to resolve your issue.

When your lights blink, that is likely the Smart Grid rerouting power to your location to prevent a power outage. Smart switches immediately detect an outage at your property and deliver power from a separate power source.

Learn more about the Smart Grid on the MyEPB app by selecting "About the Smart Grid" on the home screen.

Download the MyEPB app.

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Related FAQs

By accepting electric service from EPB Energy, you agree to comply with all Rates, Rules, Regulations, Policies and Procedures that exist at the time service is started. This includes, but is not limited to, obligation to pay for any electric service provided to you by EPB Energy. Failure to abide by EPB Energy’s Rates, Rules, Regulations, Policies and Procedures may cause your electric service to be disconnected. You further agree to pay all expenses, including reasonable attorneys’ fees, associated with the collection of any unpaid amounts for electric service received by you from EPB Energy. Your obligation upon acceptance of service from EPB Energy is subject to any future amendments or modifications to the Rates, Rules, Regulations, Policies and Procedures.

When your lights blink, that is likely the Smart Grid rerouting power to your location to prevent a power outage. Smart switches immediately detect an outage at your property and deliver power from a separate power source.

Learn more about the Smart Grid on the MyEPB app by selecting "About the Smart Grid" on the home screen.

Download the MyEPB app.

Energy efficiency measure such as more energy-efficient windows, HVAC and appliances, and higher levels of insulation. And, quick access to fiber optic technology through outlets pre-wired in all of your living spaces.

Learn more about Smart Build.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

Thousands of computers, sensors and switches capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Smart Grid.

A free in-home evaluation performed by us. We inspect and report on ten different categories of energy efficiency. We then provide customers with a prioritized list of energy upgrades and a link to a list of approved vendors that participate in the EPB & TVA Quality Contractor Network.

Schedule your free Home Energy Checkup here or call 423-648-1372.

For other questions, get in touch with us

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