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I participated in the Home Uplift. Can I still make home improvements that qualify for EPB & TVA EnergyRight® Home Energy Rebates?

Yes. Any qualifying home energy improvements that you make to your home outside of the Home Uplift program may be eligible for EPB & TVA EnergyRight® Home Energy Rebates. However, home energy improvements that were made as part of the Home Energy Uplift program do not qualify for EPB & TVA EnergyRight® Home Energy Rebates.

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No. Your electricity cost is determined by your home or business’ power meter reading each month. If no power is being delivered to your address, like during an outage, your meter automatically stops until power is restored. When your meter isn’t running, there is no power use to bill during that period of time.

Yes, with help from an EPB Energy Pro who will inspect your home and work with you to identify the improvements that will benefit you and your family or housemates most.

Yes. Just text or call EPB at 423-648-1372 to reschedule your EPB Quality Assurance Checkup at your convenience.

Yes. Any qualifying home energy improvements that you make to your home outside of the Home Uplift program may be eligible for EPB & TVA EnergyRight® Home Energy Rebates. However, home energy improvements that were made as part of the Home Energy Uplift program do not qualify for EPB & TVA EnergyRight® Home Energy Rebates.

As part of EPB's Automated Grid, electric meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

Thousands of computers, sensors and switches capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Automated Grid

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