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Why should I use the EPB Zero Energy Resource Guide?

As more and more homebuyers look for energy efficient homes, Zero Energy homes will give homebuilders and existing homeowners a sales advantage over traditionally-built homes. There are also tax incentives available to homebuilders for energy efficient homes built above and beyond EPB’s Zero Energy recommendations. The 2021 Energy Efficiency Tax Credit gives a $2,000 incentive to builders for each new home construction that meets a 50% energy efficient standard and $1,000 per manufactured home that meets a 30% energy efficient standard.

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You can make payments at one of three convenient EPB locations:

  • EPB East Brainerd Branch 830 Eastgate Loop – The EPB East Brainerd Service Center is located at 830 Eastgate Loop. This location offers 24/7 indoor and drive-thru payment machines, equipment returns, and in-person assistance Monday through Friday from 8:30 a.m. to 5:30 p.m.
  • EPB Hixson Branch 2124 North Point Blvd. - The EPB Hixson Service Center is located at 2124 Northpoint Boulevard. This location offers 24/7 indoor and drive-thru payment machines, equipment returns, and in-person assistance Monday through Friday from 8:30 a.m. to 5:30 p.m.
  • EPB Downtown Corporate Office 10 West M.L. King Blvd. - No contact, curbside payment machine on the Market Street side (across from Miller Park) available 24/7. Indoor payment machines available in lobby Monday-Friday, 8:00 a.m. - 5:00 p.m. Enter through the Broad Street entrance.

NOTE: If you need to pay your bill in cash, the payment machines at these three EPB locations are unable to provide change. Any payment over your bill amount will be credited to your account.

Skip a trip and pay your bill in cash where you already shop

We partner with retailers like Walgreens, CVS and Dollar General so you can conveniently handle your payment right at the checkout counter. It’s the perfect way to fit your bill payment into your day without having to make a special trip to an EPB branch. Click here for simple instructions on how to pay in cash at one of these retail locations.

Your security deposit – plus interest – may be refunded upon your request after 12 months of continuous service and a good payment record on residential accounts. If you disconnect your service before your deposit is refunded, the full amount of the deposit and any accrued interest will be applied toward your final bill. Any amount remaining will be refunded to you.

As more and more homebuyers look for energy efficient homes, Zero Energy homes will give homebuilders and existing homeowners a sales advantage over traditionally-built homes. There are also tax incentives available to homebuilders for energy efficient homes built above and beyond EPB’s Zero Energy recommendations. The 2021 Energy Efficiency Tax Credit gives a $2,000 incentive to builders for each new home construction that meets a 50% energy efficient standard and $1,000 per manufactured home that meets a 30% energy efficient standard.

Not at this time. While some of the EPB Zero Energy Resource Guide recommendations are similar to those of the DOE Zero Energy Ready Home program, they are not meant to satisfy certification requirements of that level. The EPB Zero Energy Resource Guide simply provides recommendations for building an efficient, healthy home as cost-effectively as possible based on best practices here in our own community. The DOE Zero Energy Ready Home program requirements are significantly higher than our recommendations. Visit https://www.energy.gov/eere/buildings/zero-energy-ready-home-program to learn more.

Yes, they can. A manufactured home meeting the requirements described above and the Federal Manufactured Home Construction and Safety Standards (FMHCSS) requirements is also eligible for the $2,000 credit. There is also an available credit of $1,000 for manufactured homes that don’t meet the 50% energy saving requirement, but are certified to have an annual level of heating and cooling energy consumption of at least 30%.

Unfortunately, lightning can sometimes strike and cause a surge that damages electrical systems. While we are unable to provide compensation for this type of event, we can help you find a surge protector that will keep your devices as safe as possible. Set up a 30-minute phone call with an EPB Energy Pro℠ for free, unbiased expert advice about surge protection, or watch this video to learn more.

As part of EPB's Automated Grid, electric meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

For other questions, get in touch with us

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