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What type of insulation do I need in my home?

Try the steps below to resolve your issue.

Make sure attic insulation thickness is an R-30 rating (11” of fiberglass or rock wool or 8” of cellulose). Prevent air leaks by sealing gaps around door and window frames with weather stripping and caulk. Close fireplace dampers and glass doors to prevent warm air from flying out the chimney. And, turn down the thermostat when you have a fire burning.

See more Energy Savings Tips.

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Related FAQs

For those who own rental property, we offer a landlord agreement to keep power on in rental spaces between the time tenants move out and new tenants arrive. The agreement protects the rental property owner from disconnect and reconnect fees. When a tenant discontinues service, EPB automatically switches billing into the property owner's name unless a tenant is disconnected for non-payment of their bill, in which case the next tenant should be advised to contact EPB to have the electric power service switched to their name.

For more information or to sign up for this service, please email or call (423) 648-1372 to speak with a customer service representative.

Make sure attic insulation thickness is an R-30 rating (11” of fiberglass or rock wool or 8” of cellulose). Prevent air leaks by sealing gaps around door and window frames with weather stripping and caulk. Close fireplace dampers and glass doors to prevent warm air from flying out the chimney. And, turn down the thermostat when you have a fire burning.

See more Energy Savings Tips.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

Thousands of computers, sensors and switches capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Smart Grid.

A free in-home evaluation performed by us. We inspect and report on ten different categories of energy efficiency. We then provide customers with a prioritized list of energy upgrades and a link to a list of approved vendors that participate in the EPB & TVA Quality Contractor Network.

Schedule your free Home Energy Checkup here or call 423-648-1372.

Yes. Low-watt LED light bulbs use 75% less energy than standard incandescent light bulbs and last up to ten times longer. Installing them in just five of your most frequently used light fixtures can save over $65 a year in energy costs. And, turning off all unnecessary lights saves even more.

For other questions, get in touch with us

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