Main Content
3x4-support-cover.jpg
Support

How can we help you today?

I had a home energy upgrade completed prior to October 1. Am I eligible for a rebate?

There are three criteria for program eligibility:

  1. You project must fit into one of the rebate categories.
  2. Your project installation/upgrade must have been completed by a member of the QCN.
  3. Starting October 1, your QCN may submit rebate claims within 30 days from the completion of your Installation(s) and/or upgrade(s). Installations completed in September will be honored if they are claimed within the 30-day window (for example, projects completed on September 15 must be claimed by October 15).
Was this information useful?

Related FAQs

There are three criteria for program eligibility:

  1. You project must fit into one of the rebate categories.
  2. Your project installation/upgrade must have been completed by a member of the QCN.
  3. Starting October 1, your QCN may submit rebate claims within 30 days from the completion of your Installation(s) and/or upgrade(s). Installations completed in September will be honored if they are claimed within the 30-day window (for example, projects completed on September 15 must be claimed by October 15).

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. If there is a power outage or unusual consumption at your home or business we can respond immediately and fix the problem. You can view your own consumption, report outages and more on the MyEPB app.

Download the myEPB app

Thousands of computers, sensors and switches capture and deliver information about power delivery over an 8,000-mile fiber optic network. This automated, self-healing system has the power to proactively identify potential issues and automatically reroute electricity around problem areas in a matter of seconds.

Learn more about the Smart Grid.

A free in-home evaluation performed by us. We inspect and report on ten different categories of energy efficiency. We then provide customers with a prioritized list of energy upgrades and a link to a list of approved vendors that participate in the EPB & TVA Quality Contractor Network.

Schedule your free Home Energy Checkup here or call 423-648-1372.

Yes. Low-watt LED light bulbs use 75% less energy than standard incandescent light bulbs and last up to ten times longer. Installing them in just five of your most frequently used light fixtures can save over $65 a year in energy costs. And, turning off all unnecessary lights saves even more.

Power bills vary depending on the amount of electric power you use. Weather plays the biggest role in your electric bill since your HVAC unit is one of your home's biggest energy users. In the milder months of spring and fall, you are more likely to use less energy than in the colder and hotter months of the winter or summer.

EPB Energy Pros can visit your home and perform a free home energy checkup at any time. Please call 423-648-1372 to schedule your visit.

For other questions, get in touch with us

LOADING