Power delivery with the power to do more

Our mission is to keep Chattanooga running and comfortable with the most reliable power delivery in the nation. That’s the power of community.

Electricity delivered more powerfully than ever.

As the greater Chattanooga area’s electric utility for more than 75 years, EPB exists to enhance the quality of life in our community by providing energy, communications and related services reliably, efficiently and courteously at the lowest reasonable cost.

Smart Grid

Perhaps our biggest and most rewarding endeavor so far has been the construction of the most automated Smart Grid system in the nation. 

With a 100% fiber optic network as its backbone, EPB’s next-generation Smart Grid offers exceptionally reliable electric power service and the communications capabilities to both reduce the impact of power outages and allow customers greater control of their electric power usage.

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An energy efficient home is more comfortable and less costly

EPB maintains some of the lowest electricity costs in the country, but you can still take measures to keep your power costs down by upping your home’s energy efficiency. Taking even the most simple home improvement measures to help avoid involuntary energy waste is good for you, good for the community as a whole, and good for our environment.

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Our custom outdoor lighting products help ensure your safety when you need it the most.

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Vegetation is one of the leading causes of outages in our electric system

EPB strives to maintain the natural beauty of trees and shrubs while at the same time ensuring your safety and preventing electrical line damage and potential outages, due to high wind, ice, lightning and heavy rain cause trees and limbs to fall which can down power lines.

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Payment Options and Locations

Paying your monthly bill is as hassle-free and easy as possible.

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Home Support

Our live and local customer support team is just a phone call or click away all day, every day - even on holidays.

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Local, award-winning service and tech support for your family’s needs

Yes, for newly installed water heaters that qualify.

Water heaters can account for to 20% of your home’s power consumption. So we offer EPB customers a $50 credit on their electric bill when they purchase and install a new electric water heater that meets minimum Department of Energy guidelines and has a capacity of at least 40 gallons.

WaterHeaterRebate_0.pdf

Making the Green Power Switch helps our community support cleaner, more environmentally friendly energy generation options, in partnership with TVA.

By purchasing one or more 150 kilowatt-hour blocks of Green Power for $4 each per month, you support the use of renewable energy resources like wind, solar power and methane gas. These resources generate energy with less pollution, from sources right here in the Chattanooga area. While no energy resource is completely impact-free, each block of Green Power you purchase makes a difference.

It depends on the situation and factors such as what caused the power to go out and how many areas were affected. Thanks to our Smart Grid, many outages can be restored in near real time, with no human intervention. If a critical pole near you goes down, we can anticipate that it could take up to six hours to fix. However,

during storm-related outages, restoration information may not be immediately available. Sometimes there is much damage we need to assess through a combination of remote monitoring and customer calls.

Green Power Switch charges $4 for 150 kWh of a mix of alternative generation, mainly wind from across TVA’s service territory. EPB Solar Share offsets are $5 for 100 kWh of local, Chattanooga-made, 100% solar power.

- If on Overview screen and receive an error -> Click Settings -> Logout -> LogIn

- If on touch id/fingerprint screen and receive an error -> Cancel TouchID -> Enter your password -> Login

If errors are still occurring after performing these steps, please check to make sure you have a valid internet connection on your mobile device and lastly, uninstall and reinstall the app.

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