Our mission is to keep Chattanooga running and comfortable with the most reliable power delivery in the nation. That’s the power of community.
Perhaps our biggest and most rewarding endeavor so far has been the construction of the most automated Smart Grid system in the nation.
With a 100% fiber optic network as its backbone, EPB’s next-generation Smart Grid offers exceptionally reliable electric power service and the communications capabilities to both reduce the impact of power outages and allow customers greater control of their electric power usage.Learn More
EPB maintains some of the lowest electricity costs in the country, but you can still take measures to keep your power costs down by upping your home’s energy efficiency. Taking even the most simple home improvement measures to help avoid involuntary energy waste is good for you, good for the community as a whole, and good for our environment.Learn More
Paying your monthly bill is as hassle-free and easy as possible.Learn More
Making the Green Power Switch helps our community support cleaner, more environmentally friendly energy generation options, in partnership with TVA.
By purchasing one or more 150 kilowatt-hour blocks of Green Power for $4 each pre month, you support the use of renewable energy resources like wind, solar power and methane gas. These resources generate energy with less pollution, from sources right here in the Chattanooga area. While no energy resource is completely impact-free, each block of Green Power you purchase makes a difference.
EPB partners with TVA to offer our customers an opportunity to support the generation of power with very low impact on the environment through Green Power Providers. Residential and commercial customers can have solar or other renewable energy generation equipment installed and may qualify for a $1,000 incentive and some Federal tax credits may apply to help offset start-up costs.
To become a Generation Partner, submit to EPB the Application for Interconnection of Distributed Generation (10 kW or less application | Greater than 10 kW application), and a completed Participation Agreement (Participation Agreement).
EPB’s next-generation Smart Grid reduces the impact of power outages on our customers and community, allows improved operational efficiencies and offers customers greater control of their electric power usage. Consisting of an elaborate network of specialized computers along our fiber optic network, ultra-fast communications enable devices to share information between each other and our Control Center in as little as 5 milliseconds, round trip.
That means the smart grid can now respond to – and often resolve – problems in the field in real time with little or no human intervention.
Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. You can view your own consumption online and EPB will also know within 15 minutes if there’s a power outage or unusual consumption at your home or business in order to respond immediately and fix the problem.
Yes, for newly installed water heaters that qualify.
Water heaters can account for to 20% of your home’s power consumption. So we offer EPB customers a $50 credit on their electric bill when they purchase and install a new electric water heater that meets minimum Department of Energy guidelines and has a capacity of at least 40 gallons.
Vegetation is one of the leading causes of outages in our electric system. Also, downed wires threaten the safety of people and animals as well as increase the cost of providing utility service.
Although we can’t avoid this completely, we can reduce it by proactively managing vegetation growth in certain areas, such as around power poles and equipment.