Our mission is to keep Chattanooga running and comfortable with the most reliable power delivery in the nation. That’s the power of community.
Perhaps our biggest and most rewarding endeavor so far has been the construction of the most automated Smart Grid system in the nation.
With a 100% fiber optic network as its backbone, EPB’s next-generation Smart Grid offers exceptionally reliable electric power service and the communications capabilities to both reduce the impact of power outages and allow customers greater control of their electric power usage.
EPB maintains some of the lowest electricity costs in the country, but you can still take measures to keep your power costs down by upping your home’s energy efficiency. Taking even the most simple home improvement measures to help avoid involuntary energy waste is good for you, good for the community as a whole, and good for our environment.
EPB strives to maintain the natural beauty of trees and shrubs while at the same time ensuring your safety and preventing electrical line damage and potential outages, due to high wind, ice, lightning and heavy rain cause trees and limbs to fall which can down power lines.
If you're planning a project that involves digging in your yard in Tennessee or Georgia, call your state's One Call System first to make sure that there are no buried power lines, gas lines, water lines or phone lines. It's a call that could help you avoid putting yourself and your family in danger, breaking the law and damaging lines.
In Tennessee, call 1-800-351-1111.
In Georgia, call 1-800-282-7411.
There are several possible reasons for this. Some neighborhoods get electricity from several different circuits. There may be a damaged transformer serving only three or four homes in the neighborhood. The line connecting power from your street to your home could be broken. There may be damage to your meter.
Make sure that you’ve reported your power outage to EPB – we may not be aware that your power is out unless you let us know by calling at 423-648-1EPB (1372) or email us at email@example.com.
It depends on the situation and factors such as what caused the power to go out and how many areas were affected. Thanks to our Smart Grid, many outages can be restored in near real time, with no human intervention. If a critical pole near you goes down, we can anticipate that it could take up to six hours to fix. However,
during storm-related outages, restoration information may not be immediately available. Sometimes there is much damage we need to assess through a combination of remote monitoring and customer calls.
No, not at this time.
A REC refers to specifically 1 megawatt of electricity’s environmental benefits. Offsets refer to any increment of environmental benefits less than 1 megawatt hour.
By installing renewable energy generation equipment such as wind and solar, customers may qualify for some Federal tax credits for renewable energy.
EPB can provide technical support for any such installation, because all equipment must be in compliance with national standards and all applicable codes and be certified by a licensed electrician.
TVA will then purchase 100% of the green power output, paying the current electric rate for all output. Payment is made in the form of a credit issued by EPB on the monthly power bill for the home or business where the generation system is located – and guaranteed for ten years from the date of the contract.
To learn more, visit Green Power Providers Program or call us at 423-648-1372.