Power delivery with the power to do more

Our mission is to keep Chattanooga running and comfortable with the most reliable power delivery in the nation. That’s the power of community.

Electricity delivered more powerfully than ever.

As the greater Chattanooga area’s electric utility for more than 75 years, EPB exists to enhance the quality of life in our community by providing energy, communications and related services reliably, efficiently and courteously at the lowest reasonable cost.

Smart Grid

Perhaps our biggest and most rewarding endeavor so far has been the construction of the most automated Smart Grid system in the nation. 

With a 100% fiber optic network as its backbone, EPB’s next-generation Smart Grid offers exceptionally reliable electric power service and the communications capabilities to both reduce the impact of power outages and allow customers greater control of their electric power usage.

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An energy efficient home is more comfortable and less costly

EPB maintains some of the lowest electricity costs in the country, but you can still take measures to keep your power costs down by upping your home’s energy efficiency. Taking even the most simple home improvement measures to help avoid involuntary energy waste is good for you, good for the community as a whole, and good for our environment.

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Our custom outdoor lighting products help ensure your safety when you need it the most.

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Payment Options and Locations

Paying your monthly bill is as hassle-free and easy as possible.

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Home Support

Our live and local customer support team is just a phone call or click away all day, every day - even on holidays.

Customer Support

Local, award-winning service and tech support for your family’s needs

Making the Green Power Switch helps our community support cleaner, more environmentally friendly energy generation options, in partnership with TVA.

By purchasing one or more 150 kilowatt-hour blocks of Green Power for $4 each per month, you support the use of renewable energy resources like wind, solar power and methane gas. These resources generate energy with less pollution, from sources right here in the Chattanooga area. While no energy resource is completely impact-free, each block of Green Power you purchase makes a difference.

By installing renewable energy generation equipment such as wind and solar, customers may qualify for some Federal tax credits for renewable energy.

EPB can provide technical support for any such installation, because all equipment must be in compliance with national standards and all applicable codes and be certified by a licensed electrician.

TVA will then purchase 100% of the green power output, paying the current electric rate for all output. Payment is made in the form of a credit issued by EPB on the monthly power bill for the home or business where the generation system is located – and guaranteed for ten years from the date of the contract.

To learn more, visit Green Power Providers Program or call us at 423-648-1372.

 

EPB’s next-generation Smart Grid reduces the impact of power outages on our customers and community, allows improved operational efficiencies and offers customers greater control of their electric power usage. Consisting of an elaborate network of specialized computers along our fiber optic network, ultra-fast communications enable devices to share information between each other and our Control Center in as little as 5 milliseconds, round trip.

That means the smart grid can now respond to – and often resolve – problems in the field in real time with little or no human intervention.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. You can view your own consumption online and EPB will also know within 15 minutes if there’s a power outage or unusual consumption at your home or business in order to respond immediately and fix the problem.

Yes, for newly installed water heaters that qualify.

Water heaters can account for to 20% of your home’s power consumption. So we offer EPB customers a $50 credit on their electric bill when they purchase and install a new electric water heater that meets minimum Department of Energy guidelines and has a capacity of at least 40 gallons.

Vegetation is one of the leading causes of outages in our electric system. Also, downed wires threaten the safety of people and animals as well as increase the cost of providing utility service.

Although we can’t avoid this completely, we can reduce it by proactively managing vegetation growth in certain areas, such as around power poles and equipment.

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