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What does the MyEPB app do?

It helps you view and manage your home’s energy and fiber usage in real-time when on the go. The app gives you control and the accessibility to manage your billing and payment preferences, monitor energy usage, receive important updates, report and track outage restoration progress, make payments and more—all from your mobile devices. Download the MyEPB app now.

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We review contractors who provide top-quality services and have the required certifications and licenses. We also hire a third-party inspection service to assess the renovations after they are complete. Another factor we take into consideration when selecting services is how their availability fits in with your timeline and the outlined schedule.

It helps you view and manage your home’s energy and fiber usage in real-time when on the go. The app gives you control and the accessibility to manage your billing and payment preferences, monitor energy usage, receive important updates, report and track outage restoration progress, make payments and more—all from your mobile devices. Download the MyEPB app now.

Attic and wall insulation qualify for EPB and TVA EnergyRight® Home Energy Rebates of up to $500 per home.

The following structures are not eligible:

    • Apartment
    • Condo, townhome or multi-family dwelling of three or more units
    • Unoccupied buildings
    • Manufactured home built prior to 1976
    • Manufactured home not on a permanent foundation
    • New home with less than one year of service with EPB
    • Business or commercial property

Power bills vary depending on the amount of electric power you use. Weather plays the biggest role in your electric bill since your HVAC unit is one of your home's biggest energy users. In the milder months of spring and fall, you are more likely to use less energy than in the colder and hotter months of the winter or summer.

EPB Energy Pros can visit your home and perform a free home energy checkup at any time. Please call 423-648-1372 to schedule your visit.

We highly recommend starting the process with a free EPB Energy Pros℠ Home Energy Checkup to understand which improvements will give you the greatest energy savings. Once you’ve identified a qualifying home energy improvement project, you’ll choose an approved contractor from the EPB & TVA Quality Contractor Network. Only contractors in this network are approved to help you claim rebates. After your contractor completes your project, you will receive an email from MyTVA@MyTVA.com with instructions on how to receive your rebate. You will also be given the option to schedule a FREE EPB Energy Pros℠ Quality Assurance Checkup where we will ensure your contractor’s work meets specifications to help you achieve maximum energy savings.

Yes. A letter of reference from your previous utility may serve in place of a security deposit. Letters must be printed on the utility’s letterhead, authorized by a company official, less than six months old and include a good record of payment for at least 12 months.  Also, a co-signer (or guarantor) who is an existing EPB Electric Power customer with a good payment record for at least 12 months may serve in place of a security deposit. The guarantor will be asked to sign an agreement that will remain in effect for one year.

For other questions, get in touch with us

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